AI voice agents tuned for HVAC after-hours emergencies.

The agent knows the difference between a “no cool” emergency and a tune‑up call, dispatches by zone, and quotes your real service‑call fee. Every call is reviewed.

Book a setup call Hear an HVAC call · (888) 997‑6457
Different door,
same product
Restoration Foundation Septic Well drilling HVAC
Calls your agent already knows

Four HVAC calls your front desk shouldn’t have to think about — and how your agent handles each one.

Emergency · After hours

“My AC just died and it’s 88° inside.”

Triggers your emergency triage: validates address is in‑zone, quotes the after‑hours service‑call fee, holds the next on‑call tech’s slot, alerts the manager.

Outcome: Emergency booked · SMS to caller + on‑call manager
Books · Routine

“I’d like to schedule my fall tune‑up.”

Pulls the maintenance‑plan slot, checks if they’re an existing customer, offers a 2‑hour window in their zone. No upsell hard‑sell.

Outcome: Tune‑up booked Tue 1–3 PM · Plan member rate applied
Escalates · Pricing

“How much to replace a 3‑ton condenser?”

Won’t make up a number. Offers a free in‑home estimate, captures the home size + current age, books your comfort advisor with a 24‑hour callback.

Outcome: Free estimate booked · Lead handed to sales · Notes attached
Filters · Wrong trade

“Do you handle water heaters too?”

If you do plumbing — books it. If you don’t — politely refers them out to a trusted partner you set up, without burning the lead.

Outcome: Referred to partner · Caller emailed a thank‑you · Logged in CRM
Tuned for the trade

We script the qualifying questions your best dispatcher would ask.

No generic “how may I direct your call.” Your agent asks the questions that book the right job at the right price.

The agent always asks

  1. Is anyone in danger or without cool / heat right now? Routes emergencies to your on‑call.
  2. What’s the address & zip? Checks against your service zones in real time.
  3. Is this a service call, an estimate, or a follow-up? Sends each to a different scheduling rule.
  4. Are you a maintenance-plan member? Looks up your customer record in your tools.
  5. System brand & approximate age? Tech arrives with the right parts on the truck.

And flags you when…

  1. Caller mentions a competitor by name. SMS the owner so they can save the lead personally.
  2. Address is outside your zones. Held for human callback — not auto‑rejected.
  3. Caller asks for warranty or refund. Goes to your ops queue, never auto‑promised.
  4. Repeat caller within 48 hours. Flags as a possible callback / unresolved job.
  5. Caller mentions “lawyer,” “insurance,” “small claims.” Immediate escalation to the owner.
Your calendar,
wherever it lives
GcGoogle Calendar +Custom integrations available
HVAC FAQ

Questions HVAC owners ask first.

Does it actually sound like a real person?
Yes — natural turn‑taking, sub‑second pickup, handles interruptions. Most callers don’t realize until the very end. Call (888) 997‑6457 and decide for yourself.
What if my customer asks for a price I haven’t given the agent?
It won’t guess. The agent will say it’s not authorized to quote that and book a callback from your comfort advisor — exactly what your best CSR would do. We tune the price list with you during onboarding.
Does it integrate with my calendar?
Yes. Google Calendar sync is built in — the agent reads availability live and respects technician zones, drive time, and skill tags. Custom dispatcher integrations are available as an add-on.
What happens if the agent gets a call wrong?
Every call is reviewed. Bad calls get flagged, root‑caused, and patched into your agent — you don’t have to debug it. You’ll see a Monday morning report of every flagged call from the prior week.
Can I take over a call live?
Yes. Caller can ask for “the owner” or “a real person” any time, and we ring your cell. The agent hands off mid‑sentence.
How much does it cost?
$497/month flat. No setup fee, no per‑minute, no per‑call. See full pricing →

Pick up the next call.

Book a setup call and we’ll build your HVAC agent on your line. If it doesn’t book real jobs, you don’t pay.

Book a setup call Hear an HVAC call · (888) 997‑6457