AI voice agents for septic emergency triage and dispatch.
Picks up the 2 AM backup, rates the severity, routes the right pump truck to the
right zone, and confirms the after-hours surcharge — before the customer regrets calling at all.
Four septic calls your front desk shouldn’t have to think about — and how your agent handles each one.
Emergency · Backup
“Sewage is backing up into the house.”
Rates severity, captures last-pumped date, system size, and zone. Confirms the after-hours surcharge before dispatching. Tells the caller to stop running water.
We script the qualifying questions your best dispatcher would ask before rolling a pump truck.
No generic intake. Your agent asks the questions that send the right truck to the right zone with the right surcharge already confirmed.
The agent always asks
Is sewage currently coming up inside the house?
Decides emergency vs. routine and surcharge tier.
When was the tank last pumped?
Affects severity rating — long overdue calls get prioritized.
How many bedrooms does the system serve?
Routes the right-capacity pump truck.
What’s the address & the access path to the lid?
Some properties need extra hose length or a different truck.
Has anyone added bleach, drain cleaner, or other chemicals lately?
Tech arrives knowing what they’re going to find.
And flags you when…
Caller mentions standing wastewater outside (drain field issue).
Repair queue, not pump queue.
Address is outside your zones.
Held for human callback — not auto-rejected.
Caller is in a real-estate closing window.
Goes to your closing-priority queue.
Caller mentions a competitor estimate.
SMS the owner to save the lead personally.
Caller asks about commercial / grease-trap service.
Different equipment — routed to that specialist.
Your calendar, wherever it lives
GcGoogle Calendar+Custom integrations available
Septic FAQ
Questions septic owners ask first.
Will it confirm the after-hours surcharge before dispatching?
Yes. The agent says the surcharge out loud, asks the caller to confirm, and notes the confirmation in the call record. No surprise charges, no awkward conversations on-site.
Can it tell a backup apart from a drain field problem?
Yes. The qualifying questions surface whether the issue is inside (likely a tank pump) or outside (likely a drain field) and route to your separate queues. Tech rolls knowing what they’re probably going to find.
Does it route by zone?
Yes. We map your service zones during onboarding. The agent confirms the address falls in a zone and tags the closest-truck assignment for your dispatcher.
What about real-estate inspections?
Closing-window inspections go to a separate priority queue. The agent captures closing date, county requirements, and routes for your inspector workflow.
Can I take over a call live?
Yes. Caller can ask for “the owner” any time and we ring your cell. You can also barge in mid-call from the dashboard.
How much does it cost?
$497/month flat. No setup fee, no per-minute, no per-call. See full pricing →
Pick up the next backup.
Book a setup call and we’ll build your septic agent on your line. If it doesn’t book real dispatches, you don’t pay.